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Privacy Policy

Last updated: November 2, 2025

At Comfii, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered room design service. Please read this policy carefully.

1. Information We Collect

Account Information: When you create an account, we collect your email address, phone number (for verification), and any profile information you provide.

Room Images: We collect and process the room photos you upload to generate AI-designed transformations. These images are stored temporarily during processing and may be retained for service improvement.

Usage Information: We automatically collect information about how you interact with our service, including the styles you select, designs you generate, and features you use.

Payment Information: When you purchase credits, payment information is processed through secure third-party payment processors. We do not store your complete credit card information.

Technical Information: We collect device information, IP addresses, browser type, operating system, and other technical data to ensure service functionality and security.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Comfii service, including processing your room images through our AI technology
  • Create and manage your account, including authentication and verification
  • Process payments and manage your credit balance
  • Improve and optimize our AI models and service quality
  • Send you service-related notifications, updates, and support communications
  • Detect, prevent, and address technical issues, fraud, or security concerns
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and enforce our Terms of Service

3. Data Storage and Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Your data is stored on secure servers with encryption both in transit and at rest.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We work with trusted third-party companies that help us operate our service, including cloud hosting, AI processing, payment processing, and analytics providers
  • Legal Requirements: We may disclose information when required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
  • With Your Consent: We may share information when you explicitly authorize us to do so

5. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Data Portability: Request transfer of your data in a structured, commonly used format
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Object: Object to processing of your information for certain purposes

To exercise these rights, please contact us at hello@comfii.app

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

We use cookies to:

  • Maintain your session and keep you logged in
  • Remember your preferences and settings
  • Analyze usage patterns and improve our service
  • Provide personalized content and features

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not function properly.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

Uploaded room images are typically stored for the duration of your active account. Generated designs remain accessible until you delete them or close your account. After account closure, we may retain certain information for legal and operational purposes.

8. Third-Party Services

Our service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to review the privacy policy of every site you visit. This Privacy Policy applies only to Comfii.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

By using Comfii, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

By using Comfii, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.